We meet with you to answer any questions you may have about our personalized services, as well as learn about your requirements and preferences. We collect information about you and any other contacts for the account, familiarize ourselves with your property, and determine the necessary level of care. We will prepare a proposal for review and once accepted, the contract is signed and services begin.
Routine inspections occur on the prescribed schedule and we will alert you to any issues requiring your attention. If desired, a full visit report will be available after each visit, or provided to you based on your communication preferences. Rest assured that your home is cared for as it was our own while you are away. We are available to assist with any local tasks, such as accepting or coordinating deliveries in your absence. Regular maintenance services are scheduled and completed.
Special attention is given to prepare your home for your arrival. Our team will be in contact ahead of your arrival to confirm your preferences, and assist with any other special details or requests while you are home. We will update you on local events and coordinate any reservations or bookings you desire. Contact us at any point during your stay if there is something we can do to make it more enjoyable or relaxing.
We will visit your property after your departure to secure any outdoor furniture and pool toys, arrange for a thorough deep cleaning, and prepare the home for your extended absence. Any laundry and linens will be handled, perishables will be discarded, and routine inspections will commence once again until you return.
We've compiled a list of frequently asked questions to help you.